At my bet, we believe that the enjoyment of gaming should go hand in hand with smart control. Responsible gaming is not just a policy — it is our genuine commitment to every Malaysian player. This page provides tools, guidance, and support resources to ensure your gaming experience remains positive and in control.
Six tools available to help you stay in control — all accessible directly from your my bet account
Set a daily, weekly, or monthly deposit limit on your my bet account. Once a limit is in place, it is enforced automatically and cannot be raised immediately — a 24-hour waiting period applies to any increase.
⚙️ Self-ConfigurableControl how much you can lose within a set period. Once the loss limit is reached, your account will be automatically blocked from making further deposits until the limit period has fully expired.
🔒 Automatically EnforcedSet a daily session time limit for your play on my bet. You'll be notified as you approach the limit, and your account will be automatically locked once time is up — ensuring you get enough rest.
⏱️ Real-Time NotificationsNeed a short break? Activate a self-exclusion for 24 hours, 7 days, 30 days, or 90 days. During this period, you will not be able to access your my bet account or make any transactions.
⏸️ Takes Effect ImmediatelyIf you feel you need to stop playing for an extended period, a permanent self-exclusion option is available. Your account will be permanently closed and you will not be permitted to open a new account for a minimum of 5 years.
🚫 Permanent Option AvailableMy bet will send periodic notifications reminding you how much time you've spent playing, how much you've wagered, and suggesting breaks — keeping you fully aware of your gambling activity.
🔔 Proactive MonitoringThis is a demonstration of how the my bet deposit limit tool works. Move the slider to see different limit amounts.
Answer these 6 short questions honestly to assess your gaming patterns. This questionnaire is for self-assessment purposes only.
Recognise the early signs before they become a bigger problem — awareness is the first step
Regularly exceeding the spending limit you set for yourself before playing is an early warning sign worth paying attention to.
Using money meant for bills, rent, or food to gamble is a serious warning sign that requires immediate action.
Trying to recover lost money by continuing to play more is a dangerous pattern in problem gambling.
Work, family, or daily responsibilities beginning to suffer because too much time is being spent gambling.
Feeling the need to hide how much you have played or lost from your loved ones.
Borrowing from family or friends, or using a credit card specifically to fund gambling, is a serious warning sign.
A quick guide to keeping your gaming experience fun and in control at all times
Decide how much you're comfortable spending before you open your account. Treat it as an entertainment expense — not an investment or a source of income.
Set a phone timer before you start playing. When it goes off, stop — even if you are winning. Time discipline is the key to healthy gaming.
If you've reached your loss limit, stop. Chasing losses almost always leads to bigger losses and poor decision-making.
Avoid gambling when you're feeling stressed, sad, or angry. Emotional instability impairs your judgement and can lead to poor decisions.
Remember — casino games and Sports Betting are entertainment. Treat winnings as a bonus, not an expectation. Gambling should never be a primary source of income.
Take a break at least every hour while playing. Use that time to drink some water, move around, and honestly assess whether you're still playing within healthy limits.
Responsible gaming is more than just a phrase displayed on any casino website. For my bet, it is a philosophy embedded in every platform decision — from how we design our interface and handle player data, to how we train our customer support team.
We understand that the majority of Malaysian players on my bet do so responsibly — enjoying slots after work, watching Malaysian Super League matches while placing casual bets, or playing Baccarat and Blackjack as a weekend hobby. For them, gaming is a fun and fully controlled form of entertainment.
That said, we recognise that a small number of players may struggle to manage their gambling. For them, my bet is committed to providing support that is effective, non-judgmental, and easily accessible. We have never, and will never, exploit player vulnerabilities for commercial gain.
My bet's monitoring system actively analyses play patterns to identify early warning signs — including sudden spikes in deposit amounts, escalating bet sizes after a losing streak, increasingly long sessions, and unusual withdrawal patterns.
When our system detects a concerning pattern, we take proactive steps — including sending reminder notifications to the player, providing information on available control tools, and in serious cases, reaching out directly through our support team to offer assistance and professional referrals.
My bet takes its responsibility to prevent underage access seriously. In addition to age verification during registration, we also encourage parents and guardians to use parental control software on devices shared with children.
If you discover a minor using your my bet account or attempting to register, please contact our support team immediately. We will take prompt action and report the incident to the relevant authorities where necessary.
Ultimately, responsible gaming is a shared effort between the platform and the player. my bet provides all the tools and support you need — but the decision to use them is yours. Something as simple as setting a weekly deposit limit of RM 100 may seem minor, but it can make the difference between safe entertainment and a much bigger problem.
We take pride in the responsible gambling culture we've built together with the my bet Malaysia player community. For us, players who gamble healthily and within their limits represent the greatest success of our platform — more valuable than any deposit figure or revenue number.
Real milestones from my bet's responsible gaming programme for Malaysian players
Answers to the most frequently asked questions about our responsible gambling tools and policies
Register a free account today and start your responsible gambling journey. Set your limits, enjoy the games, and stay in full control.